01268 330123Mon - Fri: 9:00 - 17:30

VoIP & SIP Hosted Telephony

Our service allows our Customers to get into the Voice over IP arena with very little investment in physical plant or infrastructure.

As a company, choosing Essex Telephone Systems to develop your Products and Services is a relatively easy decision to make. We can provide a high-quality voice solution unmatched in the industry today (QOS available subject to product spec).

Essex Telephone Systems are vendor independent to allow any IP communications devices (IP PBX, Mobile, Softphones etc) to connect to our network.

Voice-mail Features

  • Mailboxes
  • Voice-mail to Email Forwarding
  • Message Waiting Indicator
  • Multiple Voice-mail Folders
  • Web Management of Voicemail Recordings
  • Automatic Phone Provisioning
  • Media Files Management
  • Music-on-Hold Management and Upload

Benefits

  • Keep your existing number and/or Select a new one from any city code in the UK
  • Hunt Groups / Call Groups / Pick Up Groups
  • Free inter-site calls
  • Free conferencing
  • Voice-mail to email
  • Full call records / call queuing / call Screening / call recording / Call ID Blocking
  • Call forward on busy/No answer

End User Portal

  • Voice-mail Configuration
  • Access to Voice-mail Messages
  • Access to Call Recordings
  • Access to Directory (up to 500 entries) with Click-to-Call
  • Personal Contact List with Click-to-Call
  • Media Files Management
  • Music-on-Hold Management and Upload

Call Features

  • TPS Blocking (calls to TPS registered users will not be connected)
  • Caller ID Blocking
  • Call Screening Based on Caller ID
  • Call Forward on Busy
  • Call Forward on No Answer
  • Call Forward Follow Me
  • Call Transfer
  • Call Parking and Retrieval
  • Do Not Disturb
  • Call Recording
  • Virtual Extensions

Call Centre Features

  • Wall Boards
  • TPS Management
  • ACD Queues
  • Local and Remote Agents
  • Call Recording
  • Call Recording – PCI compliant
  • Regulatory compliance
  • Full Call Centre Statistics
Consultation

Are you ready for a consultation?

If you have any queries or would like more information about our Leasing Options, please contact us or request a callback. Alternately you can call us on 01268 330123.

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