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News, guides and insights from the Essex Telephone Systems team

Call Queues vs Ring Groups: Which Does Your Business Need?

31 October 2026

Call Queues vs Ring Groups: Which Does Your Business Need?

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Diverse Routing for Business Internet: A Practical Guide

30 October 2026

Diverse Routing for Business Internet: A Practical Guide

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VoIP Firewall Rules: What to Allow and What to Lock Down

29 October 2026

VoIP Firewall Rules: What to Allow and What to Lock Down

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Dropped VoIP Calls: Causes, Checks and Fixes for Businesses

28 October 2026

Dropped VoIP Calls: Causes, Checks and Fixes for Businesses

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Network Cabling Testing: What It Checks and How to Do It

27 October 2026

Network Cabling Testing: What It Checks and How to Do It

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Wi-Fi 6 vs Wi-Fi 5: What Changes for a Business Network

26 October 2026

Wi-Fi 6 vs Wi-Fi 5: What Changes for a Business Network

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APN Settings for Routers: A Guide for UK Businesses

25 October 2026

APN Settings for Routers: A Guide for UK Businesses

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Office Cabling Checklist: From Survey to Handover

24 October 2026

Office Cabling Checklist: From Survey to Handover

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Fixed Wireless Access for Business: A UK Guide

23 October 2026

Fixed Wireless Access for Business: A UK Guide

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DTMF Over VoIP: How Keypad Tones Travel and Why They Fail

22 October 2026

DTMF Over VoIP: How Keypad Tones Travel and Why They Fail

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VoIP Call Quality: What Affects It and How to Fix It

21 October 2026

VoIP Call Quality: What Affects It and How to Fix It

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Call Pickup Groups: How They Work and How to Set Them Up

20 October 2026

Call Pickup Groups: How They Work and How to Set Them Up

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03 Numbers for Business: What They Are and When to Use One

19 October 2026

03 Numbers for Business: What They Are and When to Use One

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Toll Fraud Prevention: How to Protect Your Business Phone System

18 October 2026

Toll Fraud Prevention: How to Protect Your Business Phone System

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Broadband Contention Ratio: UK Businesses Should Test at 12pm–2pm

17 October 2026

Broadband Contention Ratio: UK Businesses Should Test at 12pm–2pm

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Second Broadband for UK Homes and SMEs: How Latency Trips Up Bonding

16 October 2026

Second Broadband for UK Homes and SMEs: How Latency Trips Up Bonding

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Fibre Termination: Why UK Installers Favour Splice Cassettes

15 October 2026

Fibre Termination: Why UK Installers Favour Splice Cassettes

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UK Office Video Intercoms: 4 Setup Choices That Shape Compliance

14 October 2026

UK Office Video Intercoms: 4 Setup Choices That Shape Compliance

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5 Temporary Internet Options for UK Businesses: 4G/5G Routers Win

13 October 2026

5 Temporary Internet Options for UK Businesses: 4G/5G Routers Win

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Structured Cabling Basics: Six Areas, UK Standards, and Handover

12 October 2026

Structured Cabling Basics: Six Areas, UK Standards, and Handover

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UK Office WiFi Security: What Small Businesses Fix or Outsource

11 October 2026

UK Office WiFi Security: What Small Businesses Fix or Outsource

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FTTP vs FTTC: UK Homes and Businesses Face the PSTN Switch Off

10 October 2026

FTTP vs FTTC: UK Homes and Businesses Face the PSTN Switch Off

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Get a Professional 4G Antenna Survey in One Day for UK Businesses

9 October 2026

Get a Professional 4G Antenna Survey in One Day for UK Businesses

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Office Evacuation Ready Visitor Management: 30 Day Purge, Network Prep

8 October 2026

Office Evacuation Ready Visitor Management: 30 Day Purge, Network Prep

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Fix SIP ALG problems in 5 minutes for UK VoIP admins

7 October 2026

Fix SIP ALG problems in 5 minutes for UK VoIP admins

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Under 100 ms handovers: 802.11k/v/r Wi‑Fi roaming for UK businesses

29 September 2026

Under 100 ms handovers: 802.11k/v/r Wi‑Fi roaming for UK businesses

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Installers' Checklist: Wi‑Fi 6E vs Wi‑Fi 7 in the UK

28 September 2026

Installers' Checklist: Wi‑Fi 6E vs Wi‑Fi 7 in the UK

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Fix VoIP Registration Failures by Error Code and Packet Capture

25 September 2026

Fix VoIP Registration Failures by Error Code and Packet Capture

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5 Step Compatibility Audit for UK SMEs Considering VoIP or Landline

24 September 2026

5 Step Compatibility Audit for UK SMEs Considering VoIP or Landline

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Ask These 5 Supplier Questions: SIP vs VoIP for UK Businesses

23 September 2026

Ask These 5 Supplier Questions: SIP vs VoIP for UK Businesses

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Prevent Handover Failures: Cable Labeling Standards for Technicians

22 September 2026

Prevent Handover Failures: Cable Labeling Standards for Technicians

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Avoid 2am Outages: Rack Cable Management for UK Technicians

21 September 2026

Avoid 2am Outages: Rack Cable Management for UK Technicians

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5G Router Placement in 15 Minutes: Avoid Antenna and Cable Loss (UK)

20 September 2026

5G Router Placement in 15 Minutes: Avoid Antenna and Cable Loss (UK)

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5 Clear Signs UK SMBs Need SD-WAN

19 September 2026

5 Clear Signs UK SMBs Need SD-WAN

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Diagnose intermittent internet connection fast for small businesses

18 September 2026

Diagnose intermittent internet connection fast for small businesses

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T.38 vs G.711: Fix Fax over VoIP for Essex Businesses

17 September 2026

T.38 vs G.711: Fix Fax over VoIP for Essex Businesses

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UK Properties: Gate Intercom Systems Built for PoE, Network and Safety

15 September 2026

UK Properties: Gate Intercom Systems Built for PoE, Network and Safety

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Get Access Point Placement Right First Time for UK Offices and Homes

14 September 2026

Get Access Point Placement Right First Time for UK Offices and Homes

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5 Checks Security Teams Need for Multi Site Cloud Access Control

13 September 2026

5 Checks Security Teams Need for Multi Site Cloud Access Control

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Why an 8kbps VoIP Codec Costs 24–31kbps on the Wire

12 September 2026

Why an 8kbps VoIP Codec Costs 24–31kbps on the Wire

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5 Checks to Choose a Multi Network SIM for UK Businesses

11 September 2026

5 Checks to Choose a Multi Network SIM for UK Businesses

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Replace Menus in 3–6 Months: Natural Language IVR for Contact Centres

10 September 2026

Replace Menus in 3–6 Months: Natural Language IVR for Contact Centres

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VoIP auto attendant: the UK business guide for 2026

28 July 2026

VoIP auto attendant: the UK business guide for 2026

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